Product Safety

Using home fragrance products responsibly helps ensure a safe, enjoyable, and consistent experience while protecting your space and those around you. Candles, diffusers, room sprays, and ultrasonic devices are designed to enhance atmosphere, but they should always be handled with care and attention. By following thoughtful usage practices, you can enjoy fragrance while minimizing potential risks and preserving product performance.

Candles should always be burned where they can be easily observed. A lit candle should never be left unattended, as an open flame requires continuous awareness. It is important to position candles away from items that may ignite, including fabrics, paper, or decorative objects. Keeping candles out of reach of children and pets reduces the risk of accidental contact or tipping. Before each use, the wick should be trimmed to an appropriate length to support a steady flame and cleaner burn. Proper wick maintenance helps control flame height, reduces smoke, and encourages even melting of the wax.

Draft-free placement is essential for candle safety and performance. Air currents can cause uneven burning, excessive flickering, or dripping wax. Candles should always be placed on a stable, heat-resistant surface capable of withstanding warmth. As the candle burns, the container may become hot to the touch, so it should never be moved while lit or immediately after extinguishing. Use should be discontinued once only a small amount of wax remains at the bottom, as burning beyond this point can cause overheating. Keeping the wax pool free of debris such as wick trimmings or other materials helps maintain a clean burn. For optimal safety and longevity, candles should not be burned for extended periods in a single session, allowing time to cool between uses.

Candle refills are intended for use only with compatible containers designed to safely hold them. Refills should never be burned on their own, as they rely on approved vessels to manage heat and flame properly. All general candle safety practices apply equally to refill use, including supervision, wick trimming, careful placement, and limited burn duration. Ensuring that refills are used as intended supports both safety and fragrance performance.

Reed diffusers and ultrasonic oils provide flame-free fragrance, but they still require mindful handling. These products should be kept out of reach of children and pets and should never be ingested. Fragrance oils may be harmful if swallowed and can cause irritation if they come into contact with skin or eyes. Spills should be cleaned promptly to prevent surface damage or slipping hazards. Diffusers and oils should be positioned away from heat sources and open flames to preserve their integrity and reduce risk.

Room sprays should also be handled with care. Like diffuser oils, they should be stored safely away from children and pets and never consumed. Sprays should be kept away from heat and ignition sources, and direct contact with eyes or skin should be avoided. Cleaning spills immediately helps maintain a safe and tidy environment.

Ultrasonic fragrance devices require particular attention due to their electrical components. These devices should only be charged using the supplied charging accessories to prevent damage and maintain warranty coverage. Regular cleaning before and after use is essential to ensure proper operation and hygiene. Water and oil should never be left standing in the tank for long periods, as this can affect performance and cleanliness. Adequate water levels are required for operation, and the device is designed to shut down automatically if water is insufficient.

Routine maintenance supports safe and consistent mist output. The water tank should be cleaned regularly, especially when changing fragrance oils. When storing the device, it should be emptied, washed, dried, and kept in a clean, dry location. Environmental factors such as humidity, temperature, airflow, and water quality can influence mist behavior, so placement and conditions should be considered.

For safety reasons, the device should never be disassembled or repaired by the user. Handling with wet hands or allowing water near electrical components should be avoided. If unusual smells, sounds, or signs of damage occur, use should be discontinued immediately. The device should be treated as a functional appliance rather than a toy and kept out of reach of children. Placement should avoid direct sunlight, heat sources, dusty environments, unstable surfaces, or proximity to large electronic equipment.

By using fragrance products thoughtfully and responsibly, you can enjoy their benefits while maintaining a safe, comfortable, and beautifully scented home.